As an independent management and professional services firm, AfricaEDGE provides a mix of complementary services and products aimed at assisting companies with their business development and improvement initiatives. These initiatives include designing new processes and operations, or enhancing current processes and operations in companies.

AfricaEDGE specialises in . . . . . .

• Business Strategy Solutions, involves development and production of business plans, strategic planning and facilitation of business strategy sessions.
• Business Process Re-engineering, including business process analysis, process workflows and mapping, process design and re-engineering.
• Operations and Production Management, which involves improving process performance of organizations by addressing the way resources are utilized, managed and tasked for optimal output.
• Project and Program Management, including both IT and non-IT projects
• Change Management and Organisational Design.
• A range of Business Advisory Services, including opportunity assessments, business case development, due diligence’s and IT strategy.
• Governance Services, including internal auditing, forensic investigations, risk management and training.

Business Strategy Solutions

In many cases projects fail to deliver the anticipated benefits due to the lack of clear guiding strategies and business planning, and a lack of alignment with the set strategies. AfricaEDGE's Business Strategy Services is focused on assisting its clients to address the strategic issues that are key to successful ongoing business development and improvement. These services cover a number of areas, including:

• Business Strategy Development including Business Planning
• Strategy Implementation and facilitation
• IT Strategy Development
• Strategic Project Alignment
• Work Management Strategy Development
• Balance Scorecard Implementation.

Business Process Re-Engineering Solutions

Business Process Re-Engineering Solutions is focused on achieving business improvement through the re-design of existing processes, and with assisting clients to design effective processes for growth operations. These include the following:

• Business Process Re-Engineering - traditional BPR.
• Business Process Design - where new processes are required eg for a new departments, operations.
• Designing for Paperless Office environments using various IT enabling technologies to eliminate dependence on paper.

Operations & Production Management Solutions

Many organisations rely on re-designing processes or implementing new systems as a means of solving production problems and improving the effectiveness of an operation. This often does not achieve the desired results as the day-to-day management approach is not adequately to get the best production results from the new systems and processes.

Our Production Management solutions are focused on improving the effectiveness of a team/body of workers by improving the way that they are managed and scheduled (as opposed to improving only the processes or systems they work with). The overall result is a structured way of managing an operation in a result driven way that ensures that production levels are maximised around the processes and systems. This service also ensures that the improved production levels are sustainable over time and independent of the individuals in the various management roles.

Project and Program Management Solutions

Our methodology for project and program management solutions is focused on achieving efficient and effective project set-up, planning and management on a range projects. Specification and Selection as well as Systems Development principles are incorporated in our IT related project management methodologies. This range of services includes:

• The provision of project managers to plan and manage projects and programmes.
• Project and programme management training

The set-up and implementation Project Offices is a core competency to project management for effective and efficient monitoring and reporting.

Change Management and Organisation Re-design

This set of services focuses on preparing users so that they participate positively during projects, and that they can work effectively once the project changes have been implemented. It consists of the following major elements:

• Establishing user Buy-In and Acceptance of the change. This is achieved through education awareness development, team building, and effective communication.
• Development of user Competency Programs. This includes training planning, material development, trainer and user training and handholding.
• Performance Management.

Organisational Design. Redefining job descriptions, roles and responsibilities in accordance with the changes or new operations to be implemented.

Business Advisory Services

These include a range of analysis, advice and decision support services, based on the skills and expertise within AfricaEDGE, such as:

• Operational Reviews – reviewing existing operations to identify issues and opportunities for improvements.
• Feasibility Studies and Business Case development – validating and motivating business development and improvement initiatives.
• Due diligence investigations.

Work Management Strategy Development – providing guidance on how best to integrate work management technologies into existing process and IT environments.

Risk Management Services

The AfricaEdge Risk Management Service is based on the pillars of the King l l Report on Corporate Governance and the key principles of the Public Finance Management Act. The key for risk management is to proactively benchmark a business’ risks with international risks. AfricaEdge has unique methodology for risk assessment, fraud prevention training, forensic investigations and internal auditing.